Frequently Asked Questions

Yes, we use genuine dried and stabilized flowers. Because they are natural elements, each arrangement is unique, and slight variations in shape or color compared to the website photos are a guarantee of their authentic, artisanal nature.

No, these flowers do not need water or sunlight. To ensure they last for years, we recommend keeping the vial sealed and away from direct sunlight or high humidity, which could cause the colors to fade over time.

Yes, we offer commission services for custom artwork. Please contact us for more information and pricing.

Our products are decorative keepsakes. While we use high-quality glass and natural elements, they contain small parts and are fragile. They should be kept out of reach of children and pets.

Absolutely. Our Charming Collection is specifically designed for ceremonies. If you require a large quantity for a wedding, baptism, or event, please contact us directly for a personalized quote and lead times.

It depends on the package you choose. Our Full Package includes the confetti bag.

As each piece is handcrafted, the time to process the order may vary depending on the availability of each component and the amount of favours to be created. Always contact Mora Mia for a personalized quote and timing. Shipping time depends on the type of shipping chosen by the customer.

We take extreme care in packaging. Our products are always carefully packaged with shipping materials dedicated to each type of object to ensure it arrives in perfect condition at your doorstep.

In accordance with the UK Consumer Rights Act, you can return non-customized items within 14 days of receipt. The items must be returned in their original, unopened packaging. Due to the fragile and bespoke nature of the products, we cannot accept returns for items that have been handled or removed from their protective seals.

 Customer Care & Returns 

No, our lamps are one-of-a-kind, handcrafted pieces. Each one is unique and unrepeatable.

You can purchase a maximum of 10 favours for each specific model. For orders exceeding this number, we strongly recommend contacting Mora Mia.